Making psychological safety real

Making psychological safety real

For the past few years, everybody seems to have been talking about psychological safety. It gets mentioned in just about every meeting I attend and is certainly a topic in every team coaching assignment I undertake. Everyone agrees it’s important. But strangely, in my...
TOOL: How to work out what to stop doing

TOOL: How to work out what to stop doing

There’s never enough time. One day I might write about how cool it is to have a ‘To don’t’ list. A list of things at either individual, team or organisational level that you want to stop doing. Here’s a simple method to help teams identify what to...
The power of purpose

The power of purpose

In my work with teams, we’ll almost always spend time thinking about the team purpose. It’s a foundational activity. To be effective, every team needs to be clear why they exist as a team. Aside from having a common reporting line and frequently finding themselves in...
How to build lasting feedback habits in your team

How to build lasting feedback habits in your team

We know that feedback done well makes a huge impact on employee performance. We also know that too often feedback isn’t done well or isn’t done at all. It remains a potent tool, where the potential impact is out of all proportion to the time required for preparing and...
TOOL: Tiny solutions

TOOL: Tiny solutions

When a team or individual within the team is stuck, it’s useful to have a process up your sleeve that enlists everyone in doing something about it – rather than moaning or accepting things as they are. The key is to get things moving, even a tiny amount in order to...