Blog

TOOL: Fast Answers

A couple of things seem to be happening with teams working remotely for the last year. Individual connections have weakened. A year down the line, the number of employees feeling disconnected from their team is large and growing. And despite best efforts, we’re all...

How to disagree well as a team

The story goes that following a 2018 defeat in a one-day international cricket match against New Zealand, the England coach Trevor Bayliss, urged the team to adopt a more conservative approach in games. Apparently, several senior players including Ben Stokes and the...

How the best teams respond to adversity

Sometimes, in the early stages of working with a team, I’ll ask the team members to list characteristics of the best teams they’ve ever been in. Without fail, somewhere towards the top of those lists are statements like, “We went through tough times”, “We survived a...

TOOL: The Empathy Map

I used this tool with a team a couple of months ago. They were stuck. Their business had been particularly hard hit by Covid and they’d run out of ideas. It was time to think differently. Most great ideas don’t start with a blank page – rather, they’re a reaction to...

How to boost innovation in your team

Where does innovation come from? I see it as the combination of people and environment. It’s not enough for a creative individual to constantly generate ideas if those ideas are routinely ignored, or there’s nowhere to take them or they never get implemented. It’s...

How to build trust in remote teams

  The future is hybrid. For many, it looks certain that at least part of the working week will continue to be home-based. That means teams will spend far less time physically together than would probably have been the case pre-pandemic. Whilst most employees currently...

A great performance review

I recently got called in by a long-standing client, for what I assumed was a project update meeting. After the formalities and updates were completed the CEO told me how much value had been added by the work I was doing, sought my opinion on a couple of thorny issues...

Teams are the future of work. Are you ready?

It’s not news that the world of work is rapidly changing. Recently published research by Deloitte sheds further light on where and how digitalisation is driving a post industrial revolution. According to the research, the priority issue that organisations are...

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